Refund policy
This policy is part of the Terms of Use. SetinTech offers a trial to evaluate the service before purchase and does not offer a money-back guarantee for subscription purchases.
1. Evaluation before purchase
Before paying, use the trial to evaluate the features and ensure the service meets your needs. The trial duration and conditions and each plan’s features are displayed on the service page.
2. Subscription refunds
If you change your mind after purchasing, do not use the service, use only part of the period or your needs change, the subscription fee is non-refundable. We do not offer full or partial refunds for remaining subscription days, except where required by law.
3. Renewal and cancellation
No amount is charged automatically and the trial does not automatically become a paid subscription. To stop renewal, disable automatic renewal or leave the next period’s invoice unpaid. If you cancel renewal, you can use the service until the end of the paid period, but no refund is provided for the remaining time.
4. Payment errors or discrepancies
If an amount has been charged to your account in error or more than once, or payment succeeded but the subscription was not activated, send the invoice number and transaction ID to support@setintech.com for review and correction. Amounts received in excess or in error will be refunded after review and confirmation. This differs from changing your mind about a subscription purchase.
5. Your legal rights
This policy does not limit your mandatory legal rights. Where the law requires a refund, we will act in accordance with the law.