From communication to collaboration.
Setin Chat is being built for customer communication; other solutions are planned to support the rest of your business journey.
Keep customers informed
Website conversations, routing to the right person, canned responses and follow-up on each conversation.
Preserve team knowledge
Articles, knowledge sources and sourced answers with defined publishing and access.
Collaborate with clear access
Independent businesses, member invitations, roles and access change history.
The right solution for each job
| Solution | Primary purpose | New version status |
|---|---|---|
| Setin Chat | Smart answers based on frequently asked questions, reducing repetitive tickets and speeding up support. | Being rebuilt and tested |
| Setin DocFlow | Intelligent document processing and workflow automation (IDP + workflow) with a clear return on investment for operations teams. | Planned for development |
| Setin Inside | An internal knowledge assistant and enterprise search based on RAG. | Planned for development |
| Setin SalesPilot | A sales enablement assistant for email, calls and CRM, with next-action suggestions and sales content generation. | Planned for development |
| Setin VoiceQA | Speech analytics and quality assurance to improve customer experience and reduce errors. | Planned for development |
| Setin BrandStudio | A marketing content studio with brand guidelines and legal compliance controls for safe production at scale. | Planned for development |